A trusted platform by pet parents, for pet parents.

We are Pet Parents. Not Pet Owners.

For us, pets are not something we own. They are family.

We are proud pet parents to our three boys — Dushtu, our Beagle; Bhutu, our Cocker Spaniel; and our younger Bhutu, our German Shepherd. They have taught us that the bond between a human and a pet goes far beyond companionship. They are our children, our confidants, our source of unconditional love, and an inseparable part of our family.

And like every pet parent, we have experienced those moments of worry.

When our pets are unwell, uncomfortable, anxious, or simply behaving differently, they cannot tell us what is wrong. We often find ourselves wondering: What are they trying to tell us? What should we do? Whom should we call?

We have seen countless pet parents facing the same uncertainty — searching for a reliable veterinarian, a trusted pet care professional, grooming services, boarding facilities, walkers, trainers, or other essential services, often at the very moment they need them the most.

Because when you hand over your pet to someone, you are not handing over a possession.

You are entrusting a member of your family.

At PET MITRA, we understand that responsibility.

We are not just a pet-care platform.

We are pet parents too. And we understand.

If you ever face a problem or are dissatisfied with any of our services, please call us or write to us at our official email address. Your concern matters to us, and we are committed to taking immediate and appropriate action to resolve it.

Because at PET MITRA, we believe:

"Pets don't need owners. They need parents.
And every pet parent deserves a trusted mitra."